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customer care
Find answers to your most frequently asked questions about how your nexTUNE Subscription works. If you're still not sure give us a call. We're here to make your nexTUNE experience the best possible.

Can I create my own custom channels with a nexRADIO subscription?
Can I limit my locations to only play channels I choose?
Can I schedule different channels to play during the morning or at night?
Can I schedule different channels to play at different locations?
Is there a contract for a minimum service term?
What happens when my subscription term ends?
How do I cancel my account?
Can I stop service at a location?
How do I manage what plays in my locations?
Do I have to rent or buy a nexTUNE media player?
Why do I need a Touch media players?
What happens if my nexTUNE Media Player fails?
How many messages can I insert into my channels?
Do you provide complete sound systems?
I didn't buy my sound system from nexTUNE but can you still service it?
What areas do you provide service?