|We're committed to providing you with the best support our industry can offer. We constantly evaluate our subscriber's satisfaction level and we're proud that we consistently achieve a 98% satisfaction rating year after year.
You can be confident that our systems are so reliable that you may not even know you have a system problem. That's why we pro-actively monitor the performance of every location receiving our services and notify you in the event we discover a potential issue with your service.
Whether you subscribe online or call us to set up your account, we'll contact you following your first seven days of activation to ensure your satisfaction. Our phone help line is available Monday through Friday from 7AM to 5PM Pacific Time and we provide emergency assistance Saturday, Sundays and holidays from 9AM to 2PM Pacific time. Call 888-316-1030 option 1.
We offer full service music management so you can focus on running your business while we manage your customer's music experience. With Premium + you'll be assigned an Account Manager to assist you with any need and you'll have a music specialist to manage all your music requirements. Total and complete support is what you'll find with nexTUNE.
Whether you have thousands of locations to roll out or you just need a single location sound system, getting the job done on time and in budget is our commitment. Our experienced team has done it all hundreds of times, and you'll get this expert attention with complete satisfaction.